Mobile App Privacy Policy

Introduction

At HyperNeuron ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications available on Google Play Store and other platforms (the "Mobile App").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide through the Mobile App, including:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Profile information and preferences
• Payment information (processed through secure third-party providers)
• Communications and support requests
• User-generated content and submissions

Device Information

When you use the Mobile App, we automatically collect certain device and usage information:

• Device identifier and model
• Operating system and version
• IP address and location information (with your permission)
• Mobile network information
• Unique device identifiers (IDFA, Android ID)
• App version and installation date

Usage and Analytics Data

We collect information about how you interact with the Mobile App:

• Features accessed and buttons clicked
• Time spent on different screens
• Crash reports and error logs
• Performance metrics and diagnostics
• User behavior patterns and preferences

How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve the Mobile App
• To create and manage your account
• To deliver personalized content and recommendations
• To process transactions and send related information
• To send updates, notifications, and promotional materials
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To debug and troubleshoot technical issues
• To comply with legal obligations and enforce our terms
• To prevent fraud and enhance security

Permissions and Data Access

The Mobile App may request the following permissions:

• Location: To provide location-based services (only if granted)
• Camera: For video calls and video recording features (only if granted)
• Microphone: For audio communication and voice features (only if granted)
• Contacts: To help you connect with other users (optional)
• Photo Gallery: To upload images and media (optional)
• Calendar: To sync and manage calendar events (optional)
• Notifications: To send timely updates and alerts

You can manage these permissions at any time through your device settings. Denying certain permissions may limit the functionality of the Mobile App.

Third-Party Services and Integration

The Mobile App may integrate with third-party services:

• Analytics: Google Analytics and similar tools to understand usage patterns
• Payment Processing: Google Play Billing for in-app purchases
• Cloud Services: Firebase and similar platforms for data storage and messaging
• Authentication: Social login providers (Google, Apple, Facebook)
• Advertising: Ad networks for serving personalized advertisements

Please review the privacy policies of these third-party services as we are not responsible for their data practices.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in operating the Mobile App
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• User Consent: With your explicit permission for specific purposes
• Other Users: Information you choose to share publicly or with other users

Data Security

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for sensitive data transmission
• Secure authentication and password protection
• Regular security audits and penetration testing
• Encryption of data at rest
• Access controls and role-based permissions
• Secure server infrastructure

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: View your personal information stored in your account
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-Out: Disable promotional notifications and marketing communications
• Permission Control: Manage app permissions through device settings

To exercise these rights, please use the account settings within the Mobile App or contact us using the information below.

Data Retention

We retain your personal information only for as long as necessary to provide the Mobile App services, comply with legal obligations, and enforce our agreements. If you delete your account, we will remove your data within 30 days, except where we are required by law to retain it. Some information may be retained in anonymized or aggregated form for analytics purposes.

Cookies and Tracking Technologies

The Mobile App may use tracking technologies:

• App Analytics: To understand usage patterns and user behavior
• Crash Reporting: To identify and fix technical issues
• Advertising ID: For personalized advertising (can be reset in device settings)
• Unique Identifiers: To track app installations and updates

You can opt out of personalized advertising in your device settings or by contacting us.

Children's Privacy

The Mobile App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian believes their child has provided information to us, they should contact us immediately. We will take appropriate steps to delete such information and terminate the child's account.

Offline Data and Local Storage

The Mobile App may store certain data locally on your device for offline functionality. This data is encrypted and remains under your control. You can clear this data by uninstalling the app or through the app settings.

Platform-Specific Privacy

Google Play Store: Your use of the Mobile App is also governed by Google's Privacy Policy. Data collected through Google Play services (such as Google Analytics and Google Play Billing) is subject to Google's privacy policies. You can review Google's privacy practices at policies.google.com.

Apple App Store: If available on iOS, your use is also governed by Apple's App Privacy Policy and their App Tracking Transparency framework. You have control over app tracking permissions in your iOS settings.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through the Mobile App or by email. Your continued use of the Mobile App after such notification constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices in the Mobile App, please contact us:

Compliance

This Mobile App Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and app store privacy guidelines. We are committed to maintaining the highest standards of data protection and privacy in accordance with all applicable regulations.